Your questions, answered.
Want to learn more? Don't worry, we've got more information on our support centre
Are your meals frozen?
Are your meals frozen?
Yes, our meals are frozen to lock in the nutritional goodness and reduce wastage.
They will arrive with you either frozen or chilled and can be stored in your freezer until it's time to cook and enjoy!
Where do you deliver?
Where do you deliver?
If you live pretty much anywhere in the UK – we will deliver to you. Hurrah!
But of course, there are some Extended Delivery areas of the UK where we have some limitations on available delivery days, which you can see here.
What is the use by date of the meals and how do you store them?
What is the use by date of the meals and how do you store them?
All of our prepped meal pots are suitable for home freezing and can be cooked in the microwave directly from frozen.
Our meals will arrive with a minimum of 3 days shelf life, so please ensure that you freeze the pots appropriately (all of our pots can be cooked in the microwave directly from frozen or defrosted in the fridge and cooked from chilled).
Can I change my delivery schedule or meal selection after ordering?
Can I change my delivery schedule or meal selection after ordering?
Yes, absolutely!
You can manage your subscription in your account area after ordering. Here you can see any scheduled and future deliveries, change your meal selection, as well as pause, skip or cancel your subscription at any time.